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Safety has been our #1 priority from day 1!
The sensor maximum temperature of 212°F (100°C) is based on practical cooking temperatures. We designed and chose components for the MEATER probe that can withstand temperatures higher than 212°F (100°C) to allow your smoked meats to hold @ 205°F (96°C). Should at any point, the MEATER probe begin to reach its true maximum temperature, the MEATER app will warn the user and send notifications to all connected smartphones and MEATER Block (if you have one).
Also remember, your meat is completely ruined when it goes beyond 212°F (100°C). It means there is no moisture left at all. It is actually very difficult to do this as temperature tends to stall before the meat becomes completely dry and the temperature starts to rise again.
Like the internal temperature sensor, the components used for the ambient temperature sensor can withstand temperatures higher than what is stated for safety reasons. One of the motivations behind MEATER was when we accidentally burned the wires of current solutions due to flare ups!
The shaft of the MEATER probe is made of stainless steel and the handle is made of ceramic that can withstand very high temperatures. We ensure high heat searing of your steaks will not be a problem.
And if you are worried about your meat, you can set a MEATER app notification if the ambient sensor detects a significant change in temperature (e.g. flare-up, etc.).
In theory, a Faraday Cage will block RF signals from entering and exiting the cage. The good news is that BBQ grills, smokers, and ovens are not built or designed to be Faraday Cages.
A good Faraday Cage has no gaps, slots, and holes; Are usually made of thick conductive material and designed with as little individual parts/pieces as possible (i.e. every joining edge or corner between materials are spot welded, etc.).
In reality BBQ grills, smokers, and ovens are anything but a Faraday Cage. They have plenty of large air vents and gaps. If air and smoke can enter or exit your BBQ grill, smoker, and oven, then it’ll be easy for 2.4GHz radio frequency to enter and exit through the same gaps and holes.
One way to test is to place a Bluetooth enabled device (such as a speaker) inside your grill and test its connection with your smartphone.
Yes! The MEATER app will automatically set the correct temperature scale based on your geographic region. But you can also change it to your preference in the settings menu.
NO! Please do not use MEATER when microwaving as it will damage the appliance and product.
MEATER will come with a 1 year limited warranty.
Yes! In both the “Guided Cook” and “Custom Cook” you can manually select a target temperature. Additionally, you can customize alerts based on the rise and/or fall of the internal and/or ambient temperatures.
The MEATER app will alert you if a connection drops. When you are back in range, it will automatically reconnect and update the MEATER app with the latest information. We recommend the MEATER Block if you need extended wireless range.
The MEATER probe was designed to be water resistant, so you don't need to worry about spills. However, we do not advise putting your probe in the dishwasher. Instead, we recommend that you clean MEATER probes by hand, scrubbing it under running water the same way you would a kitchen knife.
Pay special attention to the flat metal square of the ambient tip of the probe when cleaning. This is the charging contact, and must be kept free of oils, soot, food and layers of grime in order for the device to charge. Last but not least, make sure the MEATER probe is completely dry before charging.
We are considering increasing compatibility to the Windows platform for future generations of MEATER.
We are considering increasing compatibility to include Amazon Kindles.
MEATER supports iOS 9.3 and higher. It is compatible with the iPhone, iPad and iPod touch.
MEATER uses 1x AAA battery. MEATER Block uses 4x AA batteries.
Nope, sorry! MEATER is not designed to be submerged in liquids.
Yes. MEATER is water resistant (not waterproof) and should work as long as it is not immersed in liquids.
Yes. Please hand-wash and clean with soapy water to remove the soot and dry completely before placing it back in the charger. Yum... smoked meats... TFTI.
None. MEATER uses 1x AAA battery and MEATER Block uses 4x AA batteries. Batteries are included.
No. Only tiny tiny tiny Apption Labs minions can access the inside of the probe to replace the battery.
MEATER Link is a built-in app feature that extends your wireless range from Bluetooth to your WiFi network. It is not a hardware add-on. A second smart device (e.g. smartphone, tablet) compatible with the MEATER app is required for usage.
Currently, we do not recommend using MEATER in sous vide cooking. MEATER is water resistant, but not waterproof. It is not designed to be immersed in liquids and there is a possibility the juices from the food may enter and damage the probe.
Here are some tips to increase your Bluetooth range:
We do not recommend using MEATER in a pressure cooker. The pressurized environment may force moisture into the probe and damage it.
A fully charged probe will last over 24 hours. Feel free to take a nap.
The button on the front of the charger is a battery check. If the LED lights green, your battery is A-OK. If it does not light, you'll need to replace the battery in the back. Please properly dispose your batteries!
Currently, you won't be able to check the battery life, but you'll get a warning if you are starting a cook at less than 50%. At less than 20% battery life, it will have a low battery display.
2 hours to boost it back up to 80%.
Android's system is designed that in order to discover Bluetooth devices nearby, Location Services must be enabled.
You can view our return policy Here
No, probe life will not shorten if it's left in the charger. The product is designed to be stored in the charger between uses, ready for use at any time.
Our current version of MEATER does not have an API, but we will consider it for future generations of MEATER for you tech junkies. :)
Not at all, the ambient sensor will only display a temperature as your meat begins to cook. Once the temperature drops to within 5c of the internal the value will be replaced with a '-' symbol.
Only at first. In order to discover probes for the first time you will need to be on the same WiFi network as the 'master' device (the one connected via Bluetooth), after this you can use mobile data or different wireless networks without a problem.
Don't panic, firstly make sure you have removed your probe from the charger before you attempt to scan for devices. If this isn't working check your charger, is the green led lighting up when you press the button? If no then it is time to change the battery!
Most household ovens cannot stay locked at the set temperature. From our research we've found that most ovens will instead produce a rising sine curve temperature model, going above and below the “set” temperature repeatedly, to produce average heat equal to the “set” oven temperature.
In addition to this, it is quite common for a MEATER probe to report a slightly lower ambient temperature than what your oven is displaying. There are multiple reasons for this, such as:
We are constantly working hard to improve our cook estimating algorithms. The more data we gather the better it gets, unfortunately it's still not perfect, certain activities such as reverse searing or direct heat grilling can confuse the estimator, but don't worry we'll still tell you to take the food off the heat in time!
We would certainly recommend doing so. If you opt to keep the screen on during a cook it is always a good idea to plug your phone into a charger as keeping the screen on can be quite a power intensive process.
We currently support anything from Android Lollipop (5.0) upwards! We also now have full support for Android tablets and high resolution devices too.
Our 10-metre estimate is based on open air testing scenarios. In these scenarios, we have obtained ranges in excess of 100 metres, however a wide range of things can limit range, such as:
If none of these work for you, you could always use an old phone to monitor the cooks and watch the progress on your main phone using Meater Link, or better yet upgrade to the MEATER Block and never have to worry about taking your phone too far from your oven/grill again!
While the iPad2 fits the minimum MEATER iOS requirements of 9.3+, it does not have hardware support for Bluetooth Smart (also called Bluetooth Low Energy). This is the technology that allows devices to connect to MEATER probes. The good news an iPad2 can still be used for MEATER Link and MEATER Cloud, it just can't connect directly to the MEATER probe.
We have found that after use, the ambient tip (the square metal section) of the MEATER probe can have a layer of residue from cooking and is failing to make contact with the charger spring. This results in the probe slowly running out of battery whilst sitting in the charger.
Try scrubbing the ambient tip with the rough side of a sponge and some warm water, then giving it a chance to charge for at least 2 hours. Make sure the MEATER probe is completely dry before returning it to the charger. We recommend people do this after each cook, so that there are no nasty surprises when your guests are hungry for a juicy roast.
If no light comes on, there are a few methods of troubleshooting to work through:
We've tried to make connecting to your MEATER probe as easy as possible. That being said, there are still a few things you need to know. If you haven't seen it already, we recommend you watch our video on connecting to your MEATER probe for the first time.
If the video linked above didn't help, then here are a few other things to try:
If none of the above help, then email us at firstname.lastname@example.org and we can provide further support.
Indeed you can! On the MEATER Dashboard screen (the screen that lists all of your paired probes) you will be able to tap the previous cook icon at the bottom of the screen. Doing this will take you to your cooking history, where you can see all your previous cooks, graphs, and settings.
If you wish to repeat a cook that you have previously perfected, click on the MEATER probe you would like to use (from the MEATER Dashboard screen) tap “Set Up Cook”, tap the previous cook icon at the bottom, select the cook you would like to repeat, and tap “Repeat” located at the upper right corner of the screen.
The main benefit for MEATER Cloud is that it gives your MEATER a nearly infinite wireless range (as long as your smart device is connected to the internet.) The MEATER Cloud service also ensures that your cook data is stored in a secure cloud server that is tied to your MEATER account. This way you can store and review all your cooks, even if you switch smart devices. The stored data will also help you and our Apption Labs Support Team analyze your cooks so as to pinpoint issues and improve your MEATER cooking technique.
In addition to these benefits, we plan on adding many more user-focussed MEATER Cloud features in the near future, so be on the lookout!
Here at Apption Labs our main goal is to ensure that briskets never burn and chicken breasts remain juicy and succulent. For this reason, it pains us deeply every time a steak goes rubbery or a turkey shrivels and dries.
If you have cooked with MEATER and the result was not to your liking, then here are a few tips that might help you achieve better results:
When resting your meat after cooking, make sure that you remove the meat from its cooking container and place it on a room temperature cooling rack, chopping board or plate. This will help prevent your cooks from rising above the target after your meat is removed from the oven.
Microwave Oven combinations can't be used with MEATER because they are constructed to restrict harmful microwaves from escaping. If microwaves cannot escape from the oven, then neither can the radio frequency waves used by Bluetooth. Also, microwaves and metal do not play well together, so if you accidentally use the Microwave feature, the probe (and you yourself) might be in for some trouble.
The internal sensor is located about 1/3rd of the way up the probe from the tip.